Terms of Service
Last updated October 16, 2026
These are the rules for using Pairo. By making an account, you're agreeing to them. We've kept them short and readable on purpose.
You must be 18
No exceptions. You confirm you are at least 18 years old and legally able to enter this agreement. If we find out you're not, your account is removed immediately and permanently.
Your account
- One account per person. Be who you say you are.
- Use your real photos and real information.
- Keep control of your phone number and Apple ID — that's how you sign in.
- Don't sell, share, or transfer your account.
How to behave
Pairo puts strangers in a room together. That only works if people are decent. Don't:
- Harass, threaten, stalk, or intimidate anyone
- Pretend to be someone you're not, or use someone else's photos
- Post nudity, sexually explicit images, or anything violent or hateful
- Ask anyone for money, promote anything, or run any kind of scam
- Advertise or solicit commercial sex in any form
- Share anyone's private information — including screenshots of private chats
- Use Pairo if you've ever been convicted of a violent or sexual offence
- Scrape, copy, or automate any part of the service
Break these and we'll remove your account, usually without warning. Where the law requires it, we report to the authorities.
Meeting people is your decision
We can't verify anyone. We don't run criminal background checks. Someone passing our sign-up says nothing about who they actually are.
When you meet someone from Pairo, you do it at your own risk. Meet in public first. Tell someone where you're going. Arrange your own transport. Trust your gut and leave whenever you want.
Your content
Your photos and words stay yours. To show them to other people in the app, you give us permission to store and display them within Pairo. That permission ends when you delete the content or your account. The one exception is what you wrote in a report you filed, which is kept without your name so the safety record stays intact.
Reports and moderation
Anyone can report a profile or a message from anywhere in the app. We review reports and act on them. Photos, profile text and group-chat messages are checked automatically before others see them, friend lines before they appear on a profile, and some reports are settled by an automatic check — our Privacy Policy explains how, and how to ask a person to look again. Reports about someone appearing to be underage are never dismissed automatically and go to the front of the queue for a person. The person you report is never told who reported them.
We may remove content or accounts at our discretion to keep people safe.
Intimate images shared without consent
Never post or send a sexual or intimate image of anyone without their permission. Doing it gets the account banned.
If an intimate image of you is on Pairo and you didn't agree to it, you can report it in the app or email safety@getpairo.com with “Removal request” in the subject. Include: where you saw it (the profile name or the chat), enough description for us to find it, a short statement that it was shared without your consent, your name and a way to reach you, and your signature (typing your full name is fine). We remove the image, and any copies we know about, within 48 hours of a valid request.
Copyright
Only upload photos you took or have the right to use. If you believe something on Pairo infringes your copyright, email our designated copyright agent at hello@getpairo.com with “Copyright notice” in the subject, and include: your physical or electronic signature; the work you believe was copied; where the material is on Pairo; your contact details; a statement that you believe in good faith the use isn't authorized by the owner, its agent or the law; and a statement, under penalty of perjury, that your notice is accurate and that you are the owner or authorized to act for the owner.
We remove material when we receive a valid notice, and we close the accounts of people who repeatedly infringe. If your content was removed by mistake, you can send a counter-notice to the same address.
Ending things
You can delete your account any time from inside the app. Deleting it doesn't cancel a Pairo Premium subscription; cancel that with Apple, in iPhone Settings → [your name] → Subscriptions. We may suspend or close an account that breaks these terms, or that we reasonably believe puts other people at risk. A ban, and any block or "not interested" someone placed on you, still applies if you delete your account and sign up again with the same phone number or Apple ID.
The service as it is
Pairo is provided "as is." We don't guarantee it will always work, that you'll meet anyone, or that anyone you meet will be who they claim. To the maximum extent the law allows, we are not liable for anything that happens between you and another user — online or in person.
Nothing here limits liability that legally cannot be limited.
Limits on our liability
To the maximum extent the law allows, Pairo and the people who run it are not liable for any indirect, incidental, special, consequential or punitive damages, or for lost profits, data or goodwill. Our total liability for any claim relating to Pairo is limited to the greater of $100 or the amount you paid us in the 12 months before the claim.
If someone makes a claim because of you
If someone brings a claim against Pairo because of your content, your conduct with people you met through Pairo (on the app or off it), or your breaking these terms, you agree to cover the reasonable costs of it, including legal fees, to the extent the law allows.
Changes
If we change these terms meaningfully, we'll tell you in the app before the change takes effect. Continuing to use Pairo after that means you accept the new version.
Which law applies
These terms are governed by the laws of the State of California, United States, without regard to conflict-of-law rules.
Contact
Pairo
Poway, California, United States
hello@getpairo.com